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AI Roadmap Survey
We’re launching a short benchmarking survey to understand how community members are approaching their AI roadmap. Including questions on: Budget Use cases ROI The survey takes less than 5 minutes, and the results will be discussed during our Q1 AI Peer Group, and shared with all members as a community resource.
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Onit Expands Legal Operations Community with the OnPoint Community
A refreshed, peer-led community for legal professionals navigating a rapidly evolving industry ATLANTA — [February 24, 2026] — Onit, a global leader in AI-native legal operations solutions, today announced the expansion of its professional community through a new website, now unified under the OnPoint Community by…
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People, Process, Tools: Strategies for Smarter Legal Spend Management
January Third Thursday User Group Recap At Onit’s recent January Third Thursday session, attendees heard from Matt Burdman, Director, Global Legal Operations, Colgate-Palmolive, on how legal operations teams can bring more discipline, predictability, and clarity to legal spend management. His presentation centered…
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Part 5: Calculating ROI: The Value of AI in Legal Spend
Executive summary: The business case for AI in legal spend management is built on two levers: Spend Avoidance, which uses AI’s superior accuracy to capture non-compliant spend, and Opex Savings, which reclaims the hours of manual review time. For a typical enterprise, this can result in significant ROI with short payback…
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A Practical Guide to Scorecarding for Legal Ops
Automating invoice review gives you back time. A unified platform gives you back data. With time and data, you can build a law firm scorecard that shifts firm relationships from transactional to strategic. Getting started Do not try to measure all metrics at once. Select 5 to 7 KPIs that reflect your most urgent…
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Part 4: Maximizing Legal Spend Efficiency: Where to Reinvest the Time Saved with AI
Executive Summary: After automating invoice reviews, an organization should reinvest freed capacity improve both operations and alignment to business needs. Opportunities include redeployment for strategic vendor management, Alternative Fee Arrangements (AFAs), strategic contract negotiation, and other strategies that may…
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Navigating Change: Insights from State Street and MassMutual
Change is one of the few constants in modern business. Whether it’s new technology, shifting workflows, or reimagining the way teams collaborate, change management in legal operations can make or break a transformation. At our October Third Thursday session, we explored this theme with two seasoned leaders: Kim…
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Part 3: Transform Spend Data into Intelligence
Executive Summary: Transforming legal spend data into intelligence requires two fundamentals: unifying the data onto a single platform and using conversational AI to “talk” to spend data. Together, these steps create a more strategic approach to financial management, leading to better cost control and risk mitigation. This…
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Part 2: Best Practices for Billing Guidelines
Executive Summary: In an AI-first future, best practices for billing guidelines demand a dynamic, AI-ready information architecture built on four key principles: 1) Clarity with explicit definitions and hard thresholds; 2) Ease of Reference with logical, scannable structures; 3) Logic with consistent decision frameworks;…
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Part 1: The Hidden Costs of Manual Invoice Review
Executive Summary Manual legal invoice review is weighed down by a mix of internal challenges. Reviewers may lack the specialized legal expertise to assess line items and the time to conduct thorough analysis at scale. This can be compounded by inaccessible OCBGs and fragmented data in disconnected systems. The pressure to…
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Stop the Leak: A Guide to Mastering Legal Spend
Non-compliant legal spend quietly drains 6–12% of annual legal fees. This means a $200M legal budget could be leaking $24M a year, money that could be funding other priorities or even used to fix the underlying problems: ineffective reviews, weak guidelines, and fragmented data. Why AI Belongs in the Conversation One…
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Top Takeaways for Stronger Billing Guidelines
In September’s edition of Third Thursday, Erin Sussman and Jeffrey Solomon joined us to share their key insights on developing strong billing guidelines: 1. Start with industry standards. Leverage trusted industry resources as a baseline to understand what’s considered “market standard.” Partners and advisors can also…
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Top 5 trends influencing legal operations in 2025
Top 5 trends influencing legal operations in 2025 Legal operations is moving faster than ever. Once reliant on manual processes, the field is now riding a wave of innovation. In just a few years, what was a steady evolution has turned into a full-speed transformation. The catalyst? The increasing complexity of legal work,…
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Modern Legal Ops Software vs. Legacy ELM: One Drives Legal Forward, the Other Holds You Back
Modern legal ops software isn’t just a nice-to-have. It’s the difference between keeping pace and falling behind. Legal teams today are buried under increasing demands to move faster, control spend, reduce risk, and deliver measurable value to the business. But too many are still stuck using outdated dinosaur systems that…
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Is Your Legal Tech Still Working on Your Terms?
Is Your Legal Tech Still Working on Your Terms?Legal ops is moving fast. If your tech stack feels slow, scattered, or stuck in the past, it might be time for a gut check. This quick checklist helps legal teams spot the signals of friction, complexity, and uncertainty that often mean a platform is no longer serving the…
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Better Bill GPT: Comparing Large Language Models against Legal Invoice Reviewers
Legal invoice review is a costly, inconsistent, and time-consuming process, traditionally performed by Legal Operations, Lawyers or Billing Specialists who scrutinize billing compliance line by line. This study presents the first empirical comparison of Large Language Models (LLMs) against human invoice reviewers —…
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Stop the Leak: A Guide to Mastering Legal Spend
Non-compliant legal spend quietly drains 6–12% of annual legal fees. This means a $200M legal budget could be leaking $24M a year, money that could be funding other priorities or even used to fix the underlying problems: ineffective reviews, weak guidelines, and fragmented data. Why AI Belongs in the Conversation One…
